GDPR REGULATIONS – In accordance with the new General Data Protection Regulations which come into force on Friday 25th May 2018 we are pleased to provide our patients with a copy of the practice’s Privacy Notice for Patients.
More information about GDPR and how this affects the information we hold can also be found in the attached Leaflet for patients
A paper copy can also be obtained from our practice reception desk.
Needles (sharps disposal)
Where a person treats themselves in their home, it is their responsibility to dispose of any clinical waste in a responsible way. This should be by using a sharps bin and taking this to a disposal point. Sharps bins larger than 1 litre will not normally be accepted at participating disposal points.
Sharps bins are plastic containers designed for the safe disposal of hazardous waste. Sharps bins are available on prescription from your doctor. They can take needles, empty syringes, empty insulin cartridges and lancets. Some patients use ‘B-D safe clip' devices to remove the needle from the syringe. This does not need to be done if the needle and syringe are put straight into the sharps bin.
Where patients are prescribed sharps boxes by their GP they can take the full boxes back to their GP for disposal provided the practice is registered with the Environment Agency to accept this waste – Spa and Salters practices are registered to accept waste. Sharps disposal points are listed below.
53-61 Ombersley Street East, Droitwich
36 Corbett Avenue, Droitwich
Fish Hill, 22 High St, Broadway
30-36 High St, Evesham
The Link, Four Pools Estate, Evesham
75/77 Port Street, Evesham
St Mary's Pharmacy
Farmers Way, Westlands, Droitwich
Evesham Vale Pharmacy
Abbey Lane, Evesham
Evesham Waterside Pharmacy
The Chapel, Waterside, Evesham
Please note due to a recent drug recall for ranitidine products, we have been informed that oral ranitidine preparations are not available at present. Your repeat prescription has been changed to omeprazole/lansoprazole/esomeprazole for you to order when your medicines are next due.
Please speak to your local pharmacy team for further information regarding the recall. (October 2019)
Please note as of March 2019 the practice cannot accept the reason for booking any appointment, telephone consultation or home visit as/or along the lines of 'personal, private or the doctor knows'. This is a decision that has been made by the partners at the Spa Medical Practice and is promoted on our telephone system message by Dr Kinsman.
Please be reassured all practice staff are bound by strict confidentiality guidelines and this has decision has been implemented by the partners to ensure patients receive the most appropriate care. (March 2019)
If you are a patient at our practice you can register for the NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
The NHS App can be used along side existing services such as Patient Access. For more information go to www.nhs.uk/nhsapp (August 2019)
New Telephone Options
The practice is has changed its telephone system
The options are now
Press 1 for Immediate medical attention
Press 2 for Home Visits
Press 3 for Appointments - the automated booking system is also available for booking, cancelling and checking appointments 24 hours a day.
Press 4 for Prescription queries and test results.
Press 5 for the Medical secretaries. (June 2019)
Important Message to our Patients
It has come to our attention that the organisation 'Pharmacy 2 U' has used the practices' name on its marketing material. Please note, the practice does not utilise, promote, engage with, or otherwise have any dealings with Pharmacy 2 U, and, furthermore has not given, nor has been asked, for consent for the practice name to appear on any advertising material.
We are proud to launch our Neighbourhood Social Prescriber Service in Droitwich & Ombersley
On side are delighted to be working in partnership with Spa Medical Practice to deliver the exciting new Neighbourhood Social Prescribing service.
Social Prescribing recognises that many of life’s problems can make you unwell or make health conditions harder to deal with. Medical interventions and treatment may only be part of the solution.
Social Prescribing can provide other options by linking patients with sources of support within the community to improve their health and wellbeing.
The Social Prescriber will work with patients to explore what is important to them and what are the issues, difficulties and challenges they face. They can then support the patient to access services and activities in their local community.
This can include a wide range of options, for example, advice and information on housing, finance and benefits support in to education and learning, healthy lifestyle advice and social activities and mentoring.
Patients can speak to their GP or another member of the practice team to get a referral to the Neighbourhood Social Prescriber
New to Droitwich Spa? We will be happy to register you as a new NHS patient
If you have recently moved to Droitwich Spa and are looking to register with a friendly local GP then call in to The Spa Medical Practice.
We are conveniently located in the centre of the town on the right hand side of Droitwich Medical Centre, Ombersley Street East, post code WR9 8RD.
Simply call in to The Spa Medical Practice and ask for a New Patient Registration form.
Or go to our website registrations page www.spamedical.co.uk/page1.aspx?p=4&t=1
Free WIFI Access
We are pleased to announce that all Spa Medical Practice patients now have the ability to access our FREE WIFI whilst waiting for their appointment in our patient waiting room. (March 2018)
More Nurse appointments made available for our patients
To improve how accessible we are to our patients we regularly review our appointment availability.
As a result we have now made available each month ADDITIONAL EVENING and SATURDAY MORNING appointments with our Practice Nurses making us more accessible to our working patients.
Appointments for blood tests and NHS Healthchecks continue to be available every Saturday morning from 8 a.m. (February 2018)
In a survey carried out with our patients in January 2020:
78% of our patients said they were EXTREMELY LIKELY to recommend us to their Friends and Family
14% said they were LIKELY to recommend us.
We are always open to receive your feedback. Ask for a FRIENDS & FAMLY TEST Card when you are next in the practice, or simply reply to our text. (March 2018)
Do you have musculo-skeletal pain? A GP appointment is NOT required if you want to ask for a Physiotherapist appointment?
Droitwich patients can directly self-refer to the local Physiotherapy Team for help with their musculo-skeletal condition. Here is a information leaflet Self refer to physio leaflet
- Go to the website - hacw.nhs.uk/our-services/physiotherapy/move-to-improve/
- Simply fill in a secure self-referral form on the website with your details together with a brief outline of your problem.
- A member of the local Physio team will then contact you directly. (January 2018)
Healthwatch – Commissioning For You Newsletter
Click here to read latest newsletter.
Wychavon District Council in partnership with Worcestershire County Council have developed a Health and Wellbeing Plan for the district. The aim is to promote, encourage and support partners to deliver programmes that contribute to healthier lifestyles in the Wychavon area.
Please click on the link https://ylyc.worcestershire.gov.uk/ for Worcestershire is full of information and advice about how people can stay well and independent - and plan for their long-term future. The website helps people find out about support available in the community, and about all kinds of care services for older people and adults with disabilities.
You can also access Health and Wellbeing information here, which includes information about alcohol, being active, dementia, diabetes, healthy eating, loneliness, mental health, smoking and more. If you would like to speak to someone about health please contact the Health Improvement Co-ordinator for Wychavon, Clare Charlton on 01386 565182 or email firstname.lastname@example.org
Have your say - please join our Patient Group
Contact Lynnette Taplin - Operations Manager on 01905 777511 for further details or click on the application form to join the group Patient Group Questionnaire and return it to the front desk.
We need patient views, input and involvement to help identify areas and priorities with a view to improve the quality of services provided by the practice, participate in short surveys and to discuss proposed changes.