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Welcome to Spa Medical

Privacy Notice Spa Medical Practice

Privacy Notice for Patients

Our Privacy Notice for Patients has been updated on 30 September 2019 to reflect recent changes.

Privacy Notice for Children

Our website is intended to provide our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

DoctorLink

Your GP practice invites you to join Doctorlink, the convenient and reliable link to your NHS Services.

How can Doctorlink help patients?

Doctorlink is an online symptoms checker and advice tool which guides patients through a series of specific diagnosis questions to determine as far as possible what type of care should be required for their particular illness.  Where necessary it can direct the patient to see the right member of the practice team in the appropriate timeframe based on clinical need.

At the end of the symptom assessment patients can email the practice to request an appointment to suit their needs and/or receive advice relating to what they should do next.

 How do patients access Doctorlink?

Patients can register online, follow the link on the Practice website and/or download the App (IOS & Android), and/or register via the Doctorlink website https://app.doctorlink.com/register

https://app.doctorlink.com/spamedicalpractice/register

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

The practice is a member of SW Healthcare Ltd, a GP Federation of all 32 practices in South Worcestershire.

patient

 

Appointments

We have made available EXTRA APPOINTMENTS to improve access for our patients

We are now offering additional extended hours appointments, outside our normal opening hours 08.00 am - 18.30p.m. and in addition to our Monday and Wednesday late evening surgeries. These pre-bookable extra sessions will usually be every Saturday morning and will hopefully help patients who find it difficult to attend during the week.

If you would benefit from an extended hours appointment or telephone call, please discuss this with the receptionist who will be happy to advise on availability. (Please note this is a voluntary additional service with a limited number of pre-bookable appointments). If you are unable to attend an appointment you have booked, for whatever reason, please let us know.  We can then offer that appointment to someone else who may need it.

 

(Site updated 17/10/2019)
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